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Senior Technical Product Manager Healthcare Platform

NEXLAB TECHNOLOGY · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
Từ 38tr
Địa điểm
Not Available, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • A. Product
  • Own roadmap and backlog according to release milestones: decide which features go into which version, what gets delayed behind feature flags, based on actual HIS integration capabilities and the hospital's operational readiness.
  • Define product behavior for AI features: suggestion vs. decision boundaries, medical staff approval flows, handling AI uncertainty.
  • Balance patient experience, hospital operations, and digital health legal constraints; present trade-offs for informed decision making by management.
  • B. HIS & Integration
  • Act as the business point of contact with the HIS vendor: finalize API lists, verify integration documentation, UAT each endpoint according to actual medical examination processes. - Design and monitor transition operations: supervised manual entry flows running in parallel with API integration, criteria for switching each flow to automatic.
  • Manage HIS vendor dependency risks: track API delivery commitments, activate backup plans when delayed, report schedule impact.
  • C. Business Analysis
  • Write PRD and acceptance criteria deep enough for devs to build immediately, without a middle BA layer: mapping medical processes, data flows for reception – queues – lab test indications – results – billing – health insurance, edge cases, error states.
  • Coordinate UAT with medical staff (doctors, nurses, cashiers, receptionists); transform clinical feedback into controlled spec changes.
  • D. Design
  • Create UX flows, wireframes, and high-fidelity screens within the project's locked design system — no reinventing visual language, but must produce complete screens for dev handoff with behavioral specs.
  • Design QA on builds: compare implementation against design, including animation, empty/error states, Vietnamese UI content.
  • Design for specific contexts: elderly patients on touch kiosks, medical staff operating quickly during shifts, personal information on public screens.
  • Your Skills and Experience

Yêu cầu

  • Mandatory: - 5+ years in software product management, with at least 2 years in healthcare or hospital projects in Vietnam.
  • Direct experience working with at least one popular HIS in Vietnam (HSoft, FPT.eHospital, VNPT HIS, Viettel HIS, or equivalent) in integration, deployment, or business analysis roles; understand outpatient workflow and health insurance billing; capable of reading HL7/FHIR, ICD-10 at a working level.
  • Have shipped products to production where you personally wrote specs and designed screens — proven by portfolio, "coordinating with design/BA teams" is not accepted.
  • Technical foundation sufficient to work directly with devs and architects: read API docs, understand microservices, distinguish real technical limits from implementation limits.
  • Proficient in AI tooling in daily workflow (Claude/ChatGPT for specs and research, AI design tools) — an operational requirement, not a plus.
  • Made scope cut/delay decisions under deadline pressure and defended them to senior stakeholders. - Good English for reading technical documentation.
  • Nice to have:
  • Participated in system go-live at an operating hospital (without stopping patient intake).
  • Experience with multi-touchpoint products (app + kiosk + web) sharing a data foundation.
  • Experience with products containing AI/LLM components in production; understand personal data protection regulations in healthcare in Vietnam.
  • Able to use both Figma and design-to-code tools; understand design tokens and component systems.
  • Why You'll Love Working Here

Quyền lợi

Chăm sóc sức khỏeLaptop / Thiết bị

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