Business Analyst Healthcare domain AI-First

Business Analyst Healthcare domain AI-First · Not Available, Hồ Chí Minh, Hồ Chí Minh.

• 3+ years of experience as a Product/Software BA; proven track record of successful go-live products with specs authored by yourself—supported by a portfolio or anonymized documentation samples.
• Product Mindset: Able to share at least one concrete example of declining or reshaping a stakeholder request because it did not serve the end-user, and one spec decision based on real usage observations rather than internal opinions.
• AI-Native in Daily Work: Proficient in using LLMs (Claude, ChatGPT, or equivalent) for analysis, spec writing, and research; able to use AI design tools. This is an operational requirement, not a bonus—traditional workflows will not keep up with the team's pace.
• AI Output Verification Mindset: Able to distinguish between a correct AI draft and a smooth-sounding draft that contains business logic errors; can provide a real-world example of rejecting or correcting AI output and the underlying reasoning. (The assessment test includes a specific evaluation for this capability).
• Agile Leadership: Direct experience driving sprints/releases for engineering teams of 5–10 members as a Scrum Master or equivalent; ready to apply the same discipline to a hybrid team of human developers and AI coding agents.
• Technical Background: Sufficient technical depth to collaborate directly with developers and AI coding agents: capable of reading API docs, understanding client-server architecture and system integration concepts.
• Stakeholder Management: Strong skills working with non-technical stakeholders: asking the right questions, honest feedback capture, and the confidence to push back on non-viable requests.
• Proactive Client Communication: Able to describe how you independently managed client communication channels in your recent project—reporting cadences, early bad-news escalation, and proactive suggestions made before being asked.
• Language: Good technical English reading comprehension.
• Nice to Have
• Experience in healthcare/hospital projects in Vietnam; hands-on experience with local HIS (HSoft, FPT.eHospital, VNPT HIS, Viettel HIS, or equivalent)—the highest priority advantage during resume screening.
• Prior experience working with AI coding agents (Claude Code or equivalent) as a spec/prompt author; or experience building prompt pipelines, custom skills, or AI workflows for BA tasks.
• Understanding of outpatient care workflows, Vietnamese Health Insurance (BHYT) billing; familiarity with HL7/FHIR and ICD-10 standards.
• Experience participating in system go-lives within 24/7 operating environments.
• Familiarity with Figma or design-to-code tools; understanding of design tokens and component systems.
• Scrum Certification (PSM/CSM)—a minor plus, as practical experience is prioritized.
• Why You'll Love Working Here