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Network Engineer - Tech Lounge AV Hanoi
NAB Innovation Centre Vietnam · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kỹ thuật / Cơ khí
Mức lương
Thương lượng
Địa điểm
Quận Ba Đình, Hà Nội, Hà Nội
Tổng quan
- Responsible for providing on-site support and maintenance for network infrastructure, ensuring the smooth operation of hardware and connectivity within main offices. This role requires a practical, solutions-focused individual who can perform physical tasks related to network equipment and collaborate with remote engineering teams for troubleshooting and incident resolution.
- Onsite support services and coordination for Vietnam meeting room spaces including premium and priority rooms. This will involve proactively servicing and facilitating in-room equipment, testing and monitoring.
- Onsite support for the audio visual component of NAB Events in Vietnam. This will involve the planning, set-up and running of Zoom Meetings, Webinars, Events and hybrid events.
- Install, replace, and cable network hardware such as switches, routers, firewalls, and wireless access points.
- Perform routine equipment checks, patching, and basic diagnostics as directed by remote engineers.
- Respond promptly to service requests, incidents, and scheduled maintenance activities, often outside normal business hours.
- Document all site activities, changes, and issues in accordance with organizational procedures.
- Assist with inventory management and asset tracking of network devices.
- Support the implementation of network upgrades and rollouts as required.
- Support of day-to-day BAU operations for all VC, AV, & Digital Media services, including support and maintenance of premium spaces.
- Provide onsite and remote support for all facets of Zoom Meetings, Webinars and Events.
- Comply with occupational health and safety standards while working in technical environments.
- Support events and provide after-hours assistance when required.
- Fulfill other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
- Experience in hands-on network support, ideally within large office environments.
- Good understanding of TCP/IP, Ethernet, and common networking protocols.
- Ability to follow technical instructions and communicate clearly with remote teams.
- Familiarity with rack-mounting equipment, cable management, and basic power management.
- Some experience supporting AV/VC services within large office environments.
- Have a passion for video creation, video recording, video editing.
- Knowledge of video conferencing and webinars.
- Strong problem-solving attitude.
- Relevant industry certifications (e.g., CCNA, CompTIA Network+) are highly regarded.
- On-site work, sometimes requiring after-hours or weekend support
- Physical tasks including lifting, bending, and working in confined spaces.
Yêu cầu
- Networking, English
Quyền lợi
- 20-day annual leave and 7-day sick leave, etc.
- Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Well-structured learning and development programs (technical and soft skills)
- Sponsored certificates in both IT and banking/finance
- Premium account on Udemy
- English learning with native teachers
- Opportunity for traveling & training in Australia
- Professional and engaging working environment
- Hybrid working model and good work-life balance
- Well-equipped & modern Agile office with fully stocked pantry
- Special programs to improve your physical and mental health
- Annual company trip and events
- A solid talented team behind you – great people who love what they do
- If this excites you, let's have a chat over a cup of coffee!
Chế độ thưởngChăm sóc sức khỏeĐào tạoCổ phần / ESOP
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