Assistant Executive (11.5-Month contract) - Retail Claims Division

MSIG Insurance (Vietnam) Co., Ltd. · Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Bán lẻ / Hàng tiêu dùng

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Handle claims data entry and maintain the update revision in the system
Process simpler Extended Warranty (EW) claims following Standard Operating Procedure (SOP) for next process of claims approval
Prepare month dealer reconciliation
Follow up pending claim due to lacking documents from dealer
Prepare statistics and reports related to EW project
Support filing and administration for motor claims
To join the required trainings to be delivered by on job training sessions, or others as required
To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services.
To observe accuracy, completeness and timeliness when carrying out daily responsibilities
Timely and accurate reports as required
Manage and work with TMV (Toyota Motors Vietnam) and dealers in the network to ensure the good services to the partners
Support deputy manager to monitor dealer’s performance for the EW projects
To execute other office tasks as required by the Company.

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