Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Giám đốc
Ngành nghề
Bán lẻ / Hàng tiêu dùng
Mức lương
Thương lượng
Địa điểm
Hậu Giang, Huyện Châu Thành
Tổng quan
- Quality Strategy & Leadership
- Develop and implement the organization's Quality Assurance strategy aligned with business objectives.
- Establish and maintain quality standards across products, manufacturing processes, packaging, and supply chain operations.
- Drive a culture of 'Quality First' throughout the organization.
- Serve as a strategic business partner to Manufacturing, R&D, Procurement, Supply Chain, Commercial, and Regulatory Affairs teams.
- Lead quality transformation and continuous improvement initiatives across multiple sites.
- Quality Management System (QMS)
- Oversee the development, implementation, maintenance, and continuous improvement of the Quality Management System.
- Ensure compliance with applicable standards and certifications, including: ISO 9001, FSSC 22000, HACCP, GMP, BRCGS
Yêu cầu
- Ensure all quality procedures, SOPs, and work instructions are regularly reviewed and updated.
- Monitor QMS performance through quality scorecards and dashboards.
- Manage change control processes related to product, process, and packaging modifications.
- Manufacturing Quality Assurance
- Ensure effective quality controls throughout manufacturing operations.
- Establish quality monitoring systems to maintain product consistency and compliance.
- Lead initiatives to reduce defects, quality losses, rework, and waste.
- Implement risk-based approaches to identify and mitigate manufacturing quality risks.
- Ensure adherence to Good Manufacturing Practices (GMP) and hygiene standards.
- Food Safety & Regulatory Compliance
- Lead the Food Safety Management Program across all manufacturing facilities.
- Ensure compliance with food safety regulations and company standards.
- Oversee HACCP implementation and verification activities.
- Lead Food Defense and Food Fraud Prevention programs.
- Act as the primary quality representative during regulatory inspections and certification audits.
- Ensure readiness for government inspections and customer audits.
- Supplier Quality Management
- Develop and execute supplier quality strategies and governance models.
- Approve and monitor supplier qualification programs.
- Lead supplier audits and performance reviews.
- Partner with Procurement to drive continuous improvement initiatives with strategic suppliers.
- Monitor and improve key supplier quality metrics, including:
- Incoming Defect Rate
- Supplier CAPA Closure Rate
- Supplier Audit Compliance Scores
- Consumer & Market Quality
- Oversee the consumer complaint management process.
- Lead investigations related to customer complaints and quality incidents.
- Utilize Root Cause Analysis (RCA) methodologies to identify systemic issues.
- Implement Corrective and Preventive Actions (CAPA) to prevent recurrence.
- Analyze quality trends and market feedback to drive product and process improvements.
- Collaborate with Commercial and Customer Service teams to enhance consumer satisfaction.
- Quality Risk Management & Product Recall
- Develop and maintain Product Recall and Crisis Management procedures.
- Lead investigations and response activities related to major quality incidents.
- Ensure regular mock recall exercises are conducted.
- Participate in enterprise crisis management teams during critical events.
- Minimize business, regulatory, consumer, and reputational risks associated with quality failures.
- Continuous Improvement & Operational Excellence
- Lead Quality Excellence initiatives across the organization.
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