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SCM Operations - System Specialist

MAERSK · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
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Ngành nghề khác
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Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • System Update & Data Management:
  • Receive, validate, and update Shipping Instructions (SI) and shipment information into SCM systems.
  • Maintain accurate shipment data including: Container numbers, Seal numbers, Cargo descriptions, Quantities, Weight and volume details, Shipment milestones, Customer and vendor information
  • Ensure all updates are completed, accurately and within operational timelines.
  • Monitor data consistency and prevent downstream process impacts caused by incorrect system entries.
  • Maintain high data quality standards and comply with operational procedures
  • Shipment Status Management:
  • Monitor and update shipment status throughout the shipment lifecycle.
  • Ensure shipment milestones are reflected accurately across SCM platforms.
  • Track exceptions, missing information, and system discrepancies.
  • Follow up proactively with relevant stakeholders to resolve shipment data issues.
  • Support visibility and transparency for customers and internal stakeholders through accurate system updates.
  • SI Submission & Operational Execution:• Ensure Shipping Instructions are completed and submitted before carrier cut-off timelines.
  • Verify shipment information before transmission to carriers and external stakeholders.
  • Escalate potential delays, data issues, or operational risks that may impact shipment execution.
  • Cross-Functional SCM Support:Work closely with: Planning Team, CBL Team, Documentation Team, FinOps Team, Vendors, Carriers, Program Manager
  • System Compliance & Quality Control:• Ensure compliance with SCM work instructions and operational standards.
  • Conduct data validation checks to prevent operational and financial errors.
  • Identify recurring data quality issues and recommend preventive actions.
  • Monitor KPIs related to accuracy, productivity, and service quality
  • Continuous Improvement & System Excellence:• Identify process improvement opportunities related to system operations.
  • Participate in automation and digitalization initiatives.
  • Support system enhancement testing and implementation activities.
  • Provide feedback to improve system usability and operational efficiency.
  • Contribute to standardization and best practices across SCM operations
  • Resolving shipment data discrepancies.
  • Supporting root cause analysis related to data quality issues.
  • Providing clarification on system information and shipment status.
  • Assisting downstream teams in resolving shipment-related exceptions.

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