Sales Executive (Night Shift)

Mac Marketing · Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Kinh doanh / Bán hàng

Mức lương

30tr - 60tr

Địa điểm

Phường Tân Sơn Hòa, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Customer Consultation and Care
Engage with customers via phone, email, and social media platforms (such as Facebook).
Listen attentively to their inquiries, concerns, and feedback.
Provide accurate information and personalized assistance to enhance their overall experience.
Guidance on Company Services
Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Explain the features, benefits, and value propositions of our offerings.
Information Management:
Regularly update and supplement customer information.
Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.
Financial Monitoring and Issue Resolution:
Monitor fees, promptly address complaints, and handle cancellations.
Keep track of customer feedback and report any issues for timely resolution.
Proactive Customer Engagement
Initiate proactive outreach to gather feedback from customers.
Call clients in person when necessary to understand their needs and preferences.
Relationship Building
Establish and nurture strong customer relationships.
Continuously monitor customer situations and provide timely advice and support.

Good English communication skills are a strong advantage (English level IELTS 5.0 – 6.0 or TOEIC 500)
Basic knowledge of marketing
Proficient computer and internet skills, understanding of social media and e-commerce.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Working Hours: 9:30 PM – 5:30 AM (Monday to Friday)

Monthly KPI bonuses based on performance
Monthly meal and fuel allowance
Dynamic, friendly and professional working environment
Opportunities for training, skill development and long-term career growth
Opportunities to collaborate with teams in both Vietnam and the USA
Annual company trips, team-building activities and internal events
Holiday bonuses and 13th-month salary according to company policy
Full participation in social insurance, health insurance and unemployment insurance (BHXH, BHYT, BHTN) after probation in accordance with Labor Law
Necessary equipment and job-related resources are provided

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