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← KW COMPANIES, VINA COMPANY LIMITED

Business Development Manager

KW COMPANIES, VINA COMPANY LIMITED · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Business Development & Sales
  • Identify, prospect, and develop new business opportunities across target customer segments including cross-border e-commerce sellers, marketplace merchants, importers/exporters, and freight forwarders.
  • Own the full sales cycle from lead generation and qualification through proposal, negotiation, and contract close.
  • Build and maintain a healthy, well-qualified pipeline; manage activity and forecasting in the CRM system with accuracy and discipline.
  • Achieve and exceed monthly, quarterly, and annual revenue targets as agreed with the Regional Director.
  • Develop and present tailored proposals, rate cards, and service solutions that align with customer needs and KWI’s service capabilities.
  • Account Management & Customer Retention
  • Manage and grow a portfolio of existing accounts, ensuring high levels of customer satisfaction and service delivery.
  • Conduct regular business reviews with key accounts to identify upsell and cross-sell opportunities, address service concerns, and strengthen the commercial relationship.
  • Act as the primary commercial point of contact for assigned accounts, coordinating with internal teams to resolve issues quickly and professionally.
  • Track customer volume trends, identify risks of churn, and implement proactive retention strategies
  • Market Intelligence & Strategy
  • Monitor competitor activity, market pricing, and industry trends in the cross-border logistics space to inform KWI’s commercial positioning.
  • Provide regular feedback to the product, operations, and pricing teams on customer needs, service gaps, and market opportunities.
  • Represent KWI at industry events, trade shows, and networking forums to build brand awareness and generate leads.
  • Contribute to the development of the Vietnam commercial strategy in partnership with the Regional Director and Global Sales team.
  • Partner & Ecosystem Development
  • Identify and develop strategic partnerships with freight forwarders, customs brokers, marketplace operators, and logistics aggregators to expand KWI’s channel reach.
  • Negotiate partnership agreements and referral arrangements that align with KWI’s commercial objectives.
  • Maintain strong working relationships with carriers, origin agents, and destination partners to support business development activities
  • Collaboration & Reporting
  • Work closely with the Operations and Program Management teams to ensure customer commitments made during the sales process are operationally feasible and properly handed off.
  • Prepare weekly and monthly pipeline reports, deal status updates, and revenue forecasts for the Regional Director and senior leadership.
  • Participate in cross-functional planning discussions, contributing the commercial perspective to operational and product decisions.
  • Support onboarding of new clients by coordinating with internal stakeholders to ensure a smooth start-of-service experience.

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