Air Logistics Operational Care Specialist (Night Shift)

Kuehne + Nagel Co., Ltd Vietnam · Hà Nội

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Logistics / Kho vận

Mức lương

Thương lượng

Địa điểm

Hà Nội, Hà Nội, Hà Nội

Tổng quan

To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
To follow the communication concept for effective communication with stakeholders
To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
To immediately report problems, operational disputes or discrepancies to supervisors or managers
To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical
To maximize profitability through cost optimization
To be part of process improvement identification, and implementing changes
To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations

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