Chuyên Viên Thu Hồi Nợ - Credit Control Officer

HSBC Vietnam · Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Daily Processing:
Administrative task within the in-house litigation team, maintaining of department’s records and file
Translation of laws, contracts, drafting legal documents within CCR Collections
To support Head and other professional staff of the department
To visit/discuss with customer where possible to resolve the case before taking further legal actions
To attend mediation board/ institute proceedings against defendant at the Courts to protect HSBC’s interests
To follow up on these mediation board cases and transferring cases for further legal actions if a settlement is not reached
To follow up on Court cases, discussing/ seeking advices/ strategies with the LGA/ external lawyers for the next actions.
Contribute to safeguard the Bank from loss/ risk:
Ensure strictly compliance to LCM, DIMs, Regional Guidance, LGA FIMs system procedure manual and other relevant guidelines or regulatory standards advised by Managers/ HSBC
Maintain HSBC internal controls standard including timely implementation of internal and external audit points together with any issues raised by external regulators to minimize operational risks
Deliver the highest quality of customer services:
Ensuring the services standard is met, and the external and internal customers are satisfied
Contribute by delivery initiatives to improve customer services.

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