Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Nhân sự
Phòng ban
Human Resources
Mức lương
Thương lượng
Địa điểm
Head Office, Hồ Chí Minh
Tổng quan
- Deliver training programs for store staff (CSR, SM, etc.) based on standard training materials
- Conduct onboarding training for new employees
- Conduct periodic retraining to reinforce operational standards and improve staff capability
- Ensure all training sessions are delivered effectively and aligned with company SOPs
- Support rollout of training program from Training team and L&D team, such as:
- New SOPs
- New Product
- Compliance Training
- Coordinate with Operations and related departments to ensure timely training deployment
- Utilize interactive training methods to maximize engagement
- Ensure training coverage across assigned stores
- Support development or update of training material
- Presentations
- SOP-based content
- Training guidelines
- Support digital learning content when required (e-learning, basic video content, etc.)
- Track training participation, completion, and assessment results
- Support analysis and reporting of training effectiveness
- Support Training logistics (Schedule, venue, preparation when required)
- Perform other tasks as assigned by the Line Manager
- Bachelor of Human Resources Management, Business Administration, Education or a related field
- Knowledge of training methodologies and retail operations
- Under 3 years of experience in FnB, CVS, and chain store training. (Must)
- Strong training delivery, facilitation and coaching skills, especially at store level
- Ability in developing training content
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Basic English communication
- Good sense of caring people and company culture
- Strong logical thinking/problem-solving skills
- Adaptability: be able to adapt to changing requirements and work in a fast-paced environment
Quyền lợi
Chế độ thưởngĐào tạo
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