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[HQ HCM] Glam Beautique Operation Manager

AEON Việt Nam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Số 30, Đường Tân Thắng, Phường Tân Sơn Nhì, TP Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Assurance for Standardization of GB Store, in term of:
  • Display concept, service, and staff's appearance & performance.
  • Build up SOPs, Manual to assure for smoothly operation and manage all practices.
  • Implement new ideas, subject, standard from HQ and assure it's properly launching as requirement of Managements.
  • Build up Store Checklist so that Supervisor team can fulfill their responsibilities in monitoring activities, assure the standard & regulations are properly maintained and complied by Store's staff.
  • Monitor the Operation of all GB stores:
  • Cooperate with GB’s Division Leader / Group Leader for information sharing, inventory transferring
  • Coordinate with GB’s Supervisor for checking the situation of Project
  • Inform all the information and promotion from MD to store operation, follow up the application of all stores
  • Interact with related departments to solve any matters that impact to satndardization of GB Store.
  • Find out and propose for solving issues, including Sales/GP/TOD improvement.
  • Assurance for Store's achievement in term of Sales, GP, Operating Income and other Management criterias of GB:
  • Build up annual Budget for all GB chain Stores, make sure submiting as company's timeline.
  • Propose promotion/ assorments or any improvement idea to ensure the achievement of monthly and yearly sales budget.
  • Review monthly P&L, expenses breakdown of each Store to identify cost items need to be improved in term of expense control.
  • Optimize Store performance through continuosly ỉmpove employee skill, workflow in term of efficiency and productivity.
  • Corporate with Accounting, facilities and IC in managing inventories and fixed asset of GB's Stores, assure these asset are controlled adequately.-
  • New Store Opening and Renovation:
  • New Store opening:
  • Main incharge of preparation for layout, concept, fĩture/fitout of new Store. Closely corporate with Development and MD to propose for design and get approval from superior.
  • Corporate with related departments to properly prepare for sucessful opening of new Store which included: manpower recruitment and training, facilities for smoothly operation, matters of Operation licenses.
  • Renovation:
  • Through daily monitoring on Store performent and customer behavior, propose for renovation which included : new layout, concept, assortment to promote for branding and sale.
  • Prepare material for renovation proposal .
  • Corporate with Construction and MD from preparation untill accomplish the renovation project.
  • Strong Communication with related Managers for Activities of Branding, Event & Mailer Promotion, Digital Marketing & Omni sales:
  • Manage the Communication with MDs/MKTs to gather all promotion & products data needed
  • Manage the Production timeline of all Sales POSM in stores: Standees, POP, Hangers...
  • Arrange the Effective distribution of marketing materials
  • Conduct Market Research and Monitoring Competitors’ activities
  • Handle the Operation of Omni channel tools for GB, from website, Fanpage, Tiktok, Zalo OA… to enhance more Brand Awareness & Online Sales for GB
  • Cooperate with other related dept. to create more activities at Aeon Platform about Promotion scheme online, Customer Service improvement, Online Consultant service…
  • Searching for more NEW opportunities for Platform cooperation
  • Manpower planning and management:
  • Follow up timeline of recruitment with HR to assure full attendant of the workforce at all Store.
  • Proactive in coordinating staff of the entire Store chain to prevent the situation of manpower shortage that impact to quality of management and Aeon service.
  • Corporate with OP to arrange a timeline to skill up Store'staff through training and Skill test.
  • Innovate DWS to enhance for productivity-
  • Reporting, admínistration and others:
  • Prepare all reporting materials relating to Operation's performance and send to superior as timeline

Yêu cầu

  • Bachelor/College degree in Economic, business administration or equivalent qualifications
  • At least 3 years of experience in retail business & 2 years at Management level
  • New Design thinking & Creative thinking
  • Customer-focused/Customer Oriented mind set
  • STRONG Communication skill
  • Good command of verbal and written English
  • GOOD Time-management and team work skills
  • HIGH Abilities to use computer, office programs and database
  • LOVE Retails biz & Hard-working pressure capacity is appreciated
  • Strategy thinking
  • Problem Solving
  • Good Planning
  • Data Analysis

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưa

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