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[AEON HÀ ĐÔNG] TRƯỞNG QUẦY BÁN HÀNG ĐA KÊNH
AEON Việt Nam · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
AEON Hà Đông, Tổ dân phố Hoàng Văn Thụ, Phường Dương Nội, , Thành phố Hà Nội, Hà Nội
Tổng quan
- Online sale management
- Brief all subordinates about promotion schemes to ensure clear understanding and proper execution
- Oversee the resolution of any arising issues orders, system, app
- Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions.
- Directly resolve /Support subordinates to resolve customers’ complaints
- Monitor all kinds of Online Sale reports
- Follow & update online sale scheme timely
- Price change follow MD & OP plan
- Control stationery usage and have a cost reduction plan
- Propose plans to improve department, survey competitor & consumer shopping behavior
- Follow & update online sale situation frequency to Online Sale Manager/ Store Manager
- Responsible for arranging and coordinating delivery to ensure orders are always delivered to customers quickly and promptly.
- Cash Management
- Ensure money and documents are collected in full, exactly, on time and according to the process
- Ensure liabilities and receivable documents are tracked in a timely manner to limit losses
- Manpower management
- Arrange Monthly Division’s duty roster and manpower schedule
- Ensure sufficient manpower during business in ad-hoc situations
- Monitor Group Leader(s), General Staff’s attendance and attire
- Approve duty roster, shift plan raised by Group Leader(s)
- Be responsible for Group Leader(s) and General Staff’s performance
- Identify and reduce unnecessary tasks to increase staff productivity
- Take part in recruitment & selection activities for Division’s staffing
- Motivate, training and develop staff in order to encourage their professional development
- Identify potential staff for succession planning purposes
- Build and promote team work spirit
- Expense control
- Propose and provide solutions and tools to optimize resources
- Based on the actual situation to propose and allocate reasonable orders to optimize delivery costs
- Allocate tools and equipment reasonably to save costs
- Follow all working procedures, the company’s policies, rules and regulations
- Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip)
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager
Yêu cầu
- College degree
- Prefer at least 1 year at online sale position
- Minimum 3 years related experience is required
- Good communication skill
- Good command of verbal English
- Teamwork skill: Actively promote team work
- Leadership: Acting leadership by example
- Computer literate: Word, Excel, Powerpoint
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Service orientation: customer service minded
- Persuasion: Ability to persuade others in specific situations
- Reasoning ability: Ability to definite problems
- Ability to solve practical problems and deal with difficult situations
Quyền lợi
Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưa
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