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[AEON THẢO ĐIỀN] DIVISION LEADER - SALES & CASHIER & CUSTOMER SERVICE

AEON Việt Nam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Chăm sóc khách hàng
Mức lương
Thương lượng
Địa điểm
TBD, Phường An Khánh, , TP Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Operations management
  • Supervise Supervisor(s) and General Staff to ensure:
  • Merchandise is fully replenished, in good conditions & quality.
  • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
  • Changing price label (if neccessary) is completed before store opens.
  • Verify and approve inventory orders raised by Supervisor(s).
  • Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
  • Plan, assign duties for Supervisor(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
  • Control daily production plan for Delica & bakery made by GL
  • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
  • Sales floor is kept clean & tidy
  • All backrooms are locked in good conditions
  • POP execution is carried out properly
  • Fire safety procedure is carried out properly
  • Maintain FSH as the company rules
  • Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager.
  • Execute store opening & closing as directed by Store Manager.
  • Manpower management
  • Plan Monthly Department ‘s duty roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Monitor Group leader(s), General Staff and Promoter’s attendance and attire.
  • Approve duty roster, shift plan raised by Supervisor(s).
  • Be responsible for Group leader(s) and General Staff’s performance.
  • Take part in recruitment & selection activities for Division’s staffing.
  • Motivate, training and develop staff in order to encourage their professional development.
  • Identify potential staff for succession planning purposes.
  • Build and promote team work spirit.
  • Sale and profit management
  • Daily briefing Group leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
  • Breakdown the sales target given by Store Manager to each Group leader and take responsibilities for sales target achievement of the division.
  • Overall plan and supervise the execution of promotion schemes.
  • Observe/gather information/suggestion from Group leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
  • Gather and consolidate all periodical reports from Group leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.
  • Cashier management
  • Change cash and distribute to cashier counters.
  • Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and adequate for daily operation.
  • Ensure cash registers & credit card terminals are in good conditions.
  • Ensure the hangers, hard tags and left-over items timely collected by department staff.
  • Remove unnecessary goods at inactive cashier counter.
  • Check all cashier counters to avoid long queue especially in peak hours or weekend.

Yêu cầu

  • External: College degree
  • Internal: Accept Vocational Diploma degree & RT2
  • Customer - focused
  • At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
  • Abilities to use Computer, Office programs and Database
  • Detail oriented and be able to handle multi-tasks
  • Work well under high pressure & work in public holiday
  • Leadership skill
  • Sales skill
  • Problem solving skill

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưaCổ phần / ESOP

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