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[Aeon Hải Dương] Trưởng nhóm Thời trang My Closet

AEON Việt Nam · Hải Phòng
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng nhóm
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
AEON Hải Dương, Phường Thạch Khôi, , Thành phố Hải Phòng, Hải Phòng

Tổng quan

  • a. Merchandise management
  • Supervise General Staff to ensure:
  • Merchandise is fully replenished, in good conditions & quality.
  • All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
  • Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
  • Order stock directly with Supplier and receive stock from MMD.
  • Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
  • Support Foodline with monthly Stock Take as directed by supervisor.
  • Attend bi-annual Stock Take as scheduled.
  • b. Non-merchandise management
  • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
  • Sales floor is kept clean & tidy.
  • Fire safety procedure is carried out properly.
  • Order POP, execute POP exhibition, check POP to ensure correct and adequate information
  • Execute floor opening and closing
  • Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
  • c. Customer service
  • Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
  • Input/ retrieve customer account information data on system.
  • Verify and research data on registration status, balance point and purchase history.
  • Serve as key cashiers in the assistance of customer problems.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
  • d. Cashiering activities:
  • Be aware of current sales promotions.
  • Change cash and distribute to cashier counters.
  • Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and full for daily operation.
  • Ensure cash register and credit card terminals are in good conditions.
  • Ensure the hangers, hand tags and left over items timely collected.
  • Remove unnecessary goods at inactive cashier counter.
  • Ensure signage must be in proper condition display at cashier counters.
  • Check all cashier counters to avoid long queue especially in peak time or weekend.
  • Random spot check at cashier counter to avoid any cheating.
  • Be responsible for investigating any unbalance situation and report to superiors.
  • Make day and night shift handover.
  • Investigate and correct errors made at the cash registers in a timely manner; report errors to Line Manager.
  • e. 5S activity
  • Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at cashier counters.
  • Sales and Profits

Yêu cầu

  • College or Technical School graduate.
  • Customer focused.
  • At least one-year related experience in retailing business or supermarket environment.
  • Computer literate (Word, Excel & PowerPoint).
  • Good communication, problem solving and leadership skills.
  • Ability to communicate in English (verbal & written).
  • Self-disciplined with ability to work independently.
  • Be able to work at shift & on Public holidays.
  • Good presentation and sales skill.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus
  • N/A

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưaCổ phần / ESOP

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