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← GS25

IT Systems Executive

GS25 · Khu vực Miền Nam, Hồ Chí Minh
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Cấp bậc
Nhân viên
Ngành nghề
CNTT - Phần mềm
Phòng ban
IT
Mức lương
Thương lượng
Địa điểm
Khu vực Miền Nam, Hồ Chí Minh

Tổng quan

  • Administer Windows/Linux operating systems, enterprise services, and application servers running on managed cloud infrastructure
  • Administer Microsoft 365, Docker services, IIS, scheduled tasks, enterprise applications, and centralized backup/restore operations
  • Monitor enterprise systems, services, and applications using centralized monitoring tools, proactively identify risks, and perform preventive maintenance
  • Administer Microsoft 365 services including Azure AD, Exchange Online, SharePoint, Intune, Conditional Access, Microsoft Defender, VPN, Firewall, Wireless Network, and Endpoint Management
  • Provide Level-2 technical support for retail systems including POS, Back Office, PDA, Label Printer, Receipt Printer, Barcode Scanner, and related store technologies
  • Participate in new store opening, relocation, renovation, and IT infrastructure readiness, ensuring all store technology components are fully operational before store launch
  • Plan, test, and implement system changes following change management procedures with minimal business disruption
  • Coordinate with cloud providers, Internet service providers, hardware vendors, software vendors, and external partners to resolve incidents and deliver IT services
  • Support incident response, escalation, and root-cause analysis
  • Participate in on-call rotation and provide out-of-hours support if needed
  • Manage assigned projects to deliver services in accordance with established objectives
  • Perform root cause analysis (RCA) and recommend preventive actions for recurring incidents
  • Perform other tasks as requested by the Department Head and Board of Directors/Technology Division

Yêu cầu

  • Bachelor's degree in Computer Science, Information Systems, or equivalent
  • Certifications such as MCSA, LPI, Azure Administrator, or AWS SysOps are a plus
  • Minimum 02 years in a system admin or infrastructure engineer role
  • Experience supporting Microsoft 365, Azure AD, Windows Server, Linux Server, enterprise applications, and retail IT operations
  • Hands-on experience with Azure, VMware, Windows/Linux, System hardening, and managed cloud environments
  • Familiarity with ITSM frameworks (e.g., incident, problem, change management)
  • Good scripting skills (PowerShell, Bash) is an advantage.
  • Strong troubleshooting and documentation abilities.
  • Ability to work independently in a fast-paced, multi-site environment.
  • Teamwork and cross-functional collaboration.
  • Customer Service Mindset

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