Global Operations & Business Development Officer

Golden Gate · TP HCM, Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Kinh doanh / Bán hàng

Phòng ban

KHỐI VĂN PHÒNG

Mức lương

Thương lượng

Địa điểm

TP HCM, Hồ Chí Minh

Tổng quan

Lead multi-market operations to achieve sustainable growth, operational excellence, and superior customer experience.
Own business performance by driving revenue growth, profitability, productivity, and disciplined P&L management.
Optimize operational systems, cost structure, and execution standards to maximize efficiency and scalability.
Build high-performing teams and cultivate a culture of ownership, accountability, and execution excellence.
Analyze market trends, consumer insights, and competitive landscapes to identify sustainable growth opportunities.
Develop and execute market entry, expansion, and investment strategies aligned with long-term business objectives.
Evaluate business feasibility, location potential, and commercial viability to support strategic decision-making.
Partner with Operations, Marketing, Finance, Supply Chain, HR, IT, and Product teams to deliver integrated business strategies.
Lead cross-functional initiatives that accelerate growth, improve operational efficiency, and enhance organizational capability.
Align resources, priorities, and execution across departments to ensure successful delivery of strategic objectives.

Experience & Knowledge
3–4 years of experience managing restaurants or F&B chains, equivalent to an Area Restaurant Manager or Senior Restaurant Manager level.
Strong understanding of multi-unit restaurant operations, including SOP development, P&L management, cost control (COS/COL), and service quality standards.
Knowledge of international F&B markets or overseas working experience is a significant advantage.
Basic understanding of market research, business development, and strategic partnership development.
Bachelor‘s degree in Hospitality Management, Restaurant Management, Tourism, Business Administration, International Business, or a related field.
Skills & Competencies
Strong analytical skills with the ability to interpret P&L statements and make data-driven business decisions.
Proven ability to build and develop local teams from the ground up.
Excellent communication skills with the ability to work effectively with direct managers and cross-functional stakeholders within the organization.
Professional proficiency in English is mandatory. Additional language skills relevant to the target market are a strong advantage.
Willingness to relocate and commit to long-term assignments in international markets.
Highly adaptable, self-driven, and capable of working effectively in fast-growing environments with evolving systems and processes.

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