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Lab Manager

Family Medical Practice · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội

Tổng quan

  • Laboratory Manager supervises the day-to-day activities in medical laboratory attached to business of polyclinic system, take responsibility to the Directors for all activities of the laboratory.
  • 1 Authority
  • System & Data Access:
  • o Holds the highest-level user access for laboratory operating systems and equipment.
  • o Accesses all laboratory information systems (UBQ, Vasnit, Cobas Infinity, and lab computers).
  • o Accesses, creates, and updates laboratory documentation and records systems.
  • Management & Clinical Advice:
  • o Advises leadership on lab management and system development.
  • o Provides test consultations, interprets test results, and recommends testing to support physicians' diagnoses.
  • o Directly communicates with doctors regarding test results.
  • Approvals & Quality Control:
  • o Reviews, approves, issues, and revises test results.
  • o Approves and updates testing method verification processes.
  • o Develops and approves technical and management procedures for the laboratory.
  • HR & Training Development:
  • o Proposes training programs and evaluates personnel.
  • o Approves training programs and assesses lab staff performance.
  • o Participates in specialized training programs domestically and internationally.
  • o Conducts annual salary/level reviews based on performance and work attitude (12-month cycle).
  • Operations Management:
  • o Ensure 100% standard process compliance with zero downtime (Assessed every 6 months).
  • o Deliver ≥98% of test results on time.
  • o Audit 100% of processes and annually update 100% of required SOPs.
  • Personnel & Team Development:
  • o Maintain 100% clear JDs, performance evaluations, and competency assessments for all staff.
  • o Conduct at least 1 internal training course per month.
  • o Ensure correct staffing levels ≥98 and achieve ≥95 employee satisfaction with fair treatment and workload.
  • Quality Control (QC):
  • o Achieve 100% pass rate for Internal Quality Control (IQC) and ≥98% for External Quality Assessment (EQA).
  • o Keep test result feedback/complaint rate to ≤ 1%.
  • o Maintain 100% ISO quality compliance with zero test rejections.
  • Safety Control:
  • o Maintain 100% compliant safety SOPs per ISO and Health Department standards.
  • o Maintain 0% non-compliance regarding proper protective gear (PPE).
  • Asset & Inventory Management:
  • o Track and service 100% of equipment; keep equipment downtime (>24 hours) at 0%.
  • o Ensure 100% annual equipment calibration and complete record-keeping.
  • o Maintain chemical stockouts (>3 days) below 5%.
  • o Ensure 100% proper storage and non-wasteful usage of chemicals.
  • Service Innovation:

Quyền lợi

Đào tạoCổ phần / ESOP

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