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Admissions Officer (Open to Junior & Senior Levels)

EMASI Van Phuc - EMASI International Bilingual Schools · Hồ Chí Minh
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Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Meet and exceed the school’s student recruitment targets by effectively converting prospective parents’ enquiries into enrollments
  • Proactively follow up on all enquiries to ensure prospective parents receive excellent customer service and proceed with their applications and enrollment
  • Provide well-tailored tours and advisory meetings to prospective parents, emphasize the school’s strengths and persuasively convince them the school is the best choice for their child
  • Timely and professionally process all admissions related documentation, from student application to invoicing and confirmation letters
  • Inform all relevant teachers of any new enrolments, provide student profiles and key documentation to them prior to the student’s arrival so that teachers are well prepared
  • Assist Line Manager with producing regular Admissions reports and with reviewing and updating the current and prospective parents’ database
  • Assist Line Manager with reviewing student recruitment performance, and with developing and implementing effective student recruitment plans for the school
  • Administer admissions tests and to schedule admissions interviews as appropriate for the applicant’s age group and background
  • Record, update and review all enquiries, tests, visits and applications, and receive and record any student withdrawal forms for the school’s current students
  • Continuously monitor parent feedback and identify shifts in parent perceptions and preferences, report them to Line Manager on a regular basis
  • Regularly visit the school’s key competitors and their websites to keep the team updated on any new competitor developments and to propose actions to counteract them
  • Actively participate in the annual review of Admissions policies and procedures, ensure that all admissions related policies and procedures of the school are competitive and effective
  • Provide excellent customer service to the school’s students, parents and prospective families. This also includes tasks on accounting and finance matters.
  • Identify potential new feeders and propose new partnerships to Line Manager
  • Record expenditure and to assist Line Manager with administrative duties
  • Support school events and whole-school activities as required and work very closely with the school’s Marketing & Communications team
  • Other tasks as assigned by Line Manager.

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