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Senior Business Change Manager (Process Engineer) - APAC

DSV - Contract Logistics · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Kỹ thuật / Cơ khí
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Strategic Leadership, Governance & Reporting
  • Capture and translate business and customer requirements into functional specifications, process flows, and standard operating procedures (SOPs).
  • Develop detailed process flows, product movement diagrams, and layout designs tailored to project and/or continuous improvement (CIP) needs.
  • Validate assumptions and benefits upon execution, re-aligning with stakeholders as necessary.
  • Drive the CL Project Approach, DSV Quality Planning (DQP) methodology, and enterprise baseline across all regions.
  • Coordinate with stakeholders across BCM functions, operations, commercial, and IT to ensure cohesive project execution.
  • Support case study creation and engage in cross-functional initiatives to align process engineering with broader business goals.
  • Contribute to the development of standardized data flow models in collaboration with Solution Design.
  • Assist in building a library of best practices and standardized templates for operational metrics, capacity planning, and resource utilization.
  • Solution Delivery and Performance Benchmarking
  • Oversee end-to-end solution design, including equipment, automation, and utility requirements.
  • Coordinate with stakeholders to define and validate key performance indicators (KPIs).
  • Work with BCM CIP and operations to benchmark productivity improvements and validate before/after performance metrics.
  • Ensure visual management in warehouses, translating between warehouse designs and physical execution.
  • Assist with implementation support for operational teams.
  • Ensure operational performance improvement and provide crisis management support.
  • Engineering and Analytical Support
  • Conduct engineering studies and capacity calculations to validate solution feasibility.
  • Analyze operational data to identify bottlenecks and inefficiencies using tools like simulation modelling, statistical analysis, and Lean Six Sigma methodologies.
  • Evaluate and implement automation technologies such as AGVs, robotic systems, and automated material handling equipment.
  • Support automation and digital transformation initiatives to improve throughput and reduce manual errors.
  • Enhance visibility, reduce lead times, and improve service levels through process redesign.
  • Test Management
  • Manage and assist in developing end-to-end testing frameworks, including FAT, production trial runs, and stress testing, in collaboration with Application & Integration, vendors, and operations.
  • Validate that IT solutions align with designed processes and operational goals.

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