Engineer, Technical Services, Semi Conductor Products.

DKSH Vietnam Co., Ltd. · Hà Nội

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Kỹ thuật / Cơ khí

Mức lương

Thương lượng

Địa điểm

Hà Nội, Hà Nội, Hà Nội

Tổng quan

As an Engineer, Technical Services, you deliver expert technical support that enables customers to maximize the performance and reliability of their systems throughout the full equipment lifecycle. Your hands-on expertise and customer-focused approach directly strengthen DKSH's after-sales service capability and deepen long-term client partnerships.
Guide customers and provide technical consultancy and assistance regarding installation, commissioning, operation, maintenance, and troubleshooting of control systems and equipment.
Perform on-site technical service activities to ensure optimal equipment performance, reliability, and customer satisfaction.
Prepare progress reports, service reports, and timesheets accurately and on time for each assignment.
Work closely with Sales and other departments to promote technical solutions and support customer requirements.
Build and maintain strong professional working relationships with customers and act as a trusted technical partner.
Support the achievement of annual service targets and contribute to business growth through quality service delivery.
Provide technical guidance and training to customers when required.
Perform administrative duties and other tasks assigned by the Sales Supervisor and Service Leader.

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