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Senior Product Owner E-commerce, Data

DatVietVAC · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Quận 3, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Product Roadmap and Feature Management
  • Own and maintain the Fan Commerce Platform’s product roadmap and feature portfolio, with clear prioritization across must-have, should-have, could-have, and future initiatives.
  • Translate business needs into detailed product requirements, business logic, user flows, user stories, and acceptance criteria.
  • Build and maintain a structured product documentation library, ensuring consistency between documentation and the actual product.
  • Manage the product backlog, sprint planning, release scope, and delivery milestones.
  • Take ownership of the product lifecycle from discovery and planning to release, measurement, and continuous improvement.
  • Product Analytics and Optimization
  • Analyze user behavior, market trends, and competitors across e-commerce, fandom, fan engagement, entertainment, and digital platforms.
  • Define, monitor, and evaluate key product metrics, including conversion rate, GMV, AOV, cancellation and refund rates, fan participation, and retention.
  • Plan and manage A/B tests and other product experiments.
  • Make product decisions based on quantitative data, operational insights, and user feedback.
  • Identify and prioritize product improvements after each campaign, on-sale period, or live event.
  • Cross-functional Collaboration and Event Operations
  • Work directly with Event Operations, Marketing, Sales, Content, Finance, and Customer Service teams to prepare for and operate product launches and on-sale events.
  • Collaborate with Backend Engineers, AI-native Engineers, UX/UI Designers, SRE/DevOps, and QC Engineers throughout the product development lifecycle.
  • Lead business operation planning for high-traffic on-sale periods, including contingency plans and incident-handling procedures.
  • Align stakeholders with different priorities and ensure that product decisions support both business goals and user needs.
  • Communicate product progress, decisions, dependencies, and risks clearly to relevant stakeholders.
  • Compliance, Risk Management, and Reporting
  • Ensure that product features and processes comply with applicable requirements relating to personal data, payments, and electronic invoicing.
  • Identify product and operational risks and coordinate with relevant teams to develop mitigation plans.
  • Report product progress, risks, performance, and business impact to the Project Lead and Management Team.
  • Perform other related responsibilities assigned by the direct manager.
  • Bachelor’s degree or higher in Information Technology, Software Engineering, Economics, Business Administration, or a related field.
  • At least four years of experience in technology or software product management.
  • Proven experience owning a digital product or major product area end-to-end.
  • Hands-on experience taking a product from the initial concept or 0-to-1 stage to market launch.
  • Experience with transactional products such as e-commerce, fintech, OTT, or large-scale B2C platforms is highly preferred.
  • Strong understanding of the software development lifecycle and product development practices.
  • Proficiency in Agile/Scrum, Kanban, backlog management, sprint planning, and release planning.
  • Ability to write clear product requirements, user stories, business rules, user flows, and acceptance criteria.
  • Proficiency with backlog management and wireframing or prototyping tools.
  • Ability to interpret and analyze product data using tools such as GA4, Firebase, AppsFlyer, BigQuery, or basic SQL.
  • Sufficient technical understanding of APIs, inventory management, payment processing, refunds, and reconciliation to collaborate effectively with engineering teams.
  • Experience delivering products serving hundreds of thousands of users is a strong advantage.
  • Experience defining and monitoring product metrics such as conversion rate, GMV, AOV, retention, and cancellation or refund rates.
  • Strong leadership, stakeholder management, and cross-functional collaboration skills.
  • Ability to coordinate stakeholders with different priorities and business interests.
  • Strong presentation and communication skills, with the ability to support recommendations using data.
  • Strategic, analytical, and data-driven thinking.

Yêu cầu

  • Experience managing external partners such as payment gateways, logistics providers, or technology vendors is an advantage.
  • A strong interest in entertainment, fandom, music, digital commerce, and live events.
  • Why You'll Love Working Here
  • Full statutory insurance, including Social Insurance, Health Insurance and Unemployment Insurance, based on 100% of the official salary and in compliance with Vietnamese labor regulations.
  • Working hours: Monday to Friday, from 8:30 AM to 5:30 PM, with a one-hour lunch break.
  • 14 days of annual leave.
  • Company-provided working equipment, including a laptop or desktop computer.
  • Employee parking area.
  • Annual PMP performance bonus, subject to individual KPI achievement and the Company’s business performance.
  • Periodic health check-ups.
  • Employee engagement programs and internal activities throughout the year.

Quyền lợi

Chế độ thưởngLaptop / Thiết bịGửi xe

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