Customer Service (Chinese)_HLL

Cty SGS Việt Nam TNHH · Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Chăm sóc khách hàng

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Receive sample, check TRF & sample size.
Register job no. (VNHL & BOSS no.), follow and update status daily of each order on system.
Prepare SO and send SO, PI to client. Check final total fee with subcontractor.
Track the order, connect with customers, and notify them of the order's progress in a timely manner
Clarify unclear information of KAM program
Handle and take lead all requirement from client.
Handle internal query on order status.
Daily/Monthly/ Weekly summary for account handling, Others assignments upon getting request.
Check client payment status (contract or in advance) and follow debt Handle client queries (collect info from related team)
Scan and record file.

At SGS, you don’t just join a company — you join a global community of experts shaping a safer, smarter and more sustainable world.
Here’s what you can expect when you grow your career with us:
🌏 A truly global environment – collaborate with international teams and be part of SGS’s worldwide network
⚖️ Work-life balance – enjoy 18 days of annual leave plus 1 day of sick leave per month (up to 12 days per year)
💰 Competitive rewards – including a 13th-month salary and year-end performance bonus
🌱 Sustainability in action – contribute to a company where sustainability is embedded in our operations and client solutions
🎓 Continuous learning & development – build your capabilities through structured learning programs and hands-on experience
🚀 Career mobility – develop your career locally and explore opportunities across SGS’s global network
💙 Well-being & employee benefits – access health and well-being programs, employee engagement activities and exclusive benefits available to SGS employees.

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