Senior Sales Support

CÔNG TY TNHH SUPPLYX · Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Kinh doanh / Bán hàng

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Sales Support & Customer Coordination
Follow up with Pricing and Operations teams to ensure timely and competitive quotations.
Coordinate with overseas agents and partners for rate requests and shipment handling.
Support customer onboarding and maintain customer database.
Handle customer inquiries and provide professional support in a timely manner.
Shipment Coordination & Follow-up
Coordinate closely with Operations team regarding shipment status and customer requirements.
Follow up booking status, SI/VGM deadlines, vessel schedules, and delivery updates.
Support handling of shipment exceptions, delays, and customer complaints.
Ensure all shipment information is updated accurately in internal systems.
Sales Administration
Support contract preparation and filing of sales-related documents.
Monitor quotation validity and customer follow-up status.
Internal & Overseas Coordination
Coordinate with overseas offices/agents for pricing and handling.
Support communication between Sales and internal departments to ensure smooth execution.
Work closely with Procurement/Pricing teams on carrier options and space availability.
Process Improvement
Support improvement of sales workflows and SOPs.
Suggest ideas to improve customer response time and sales efficiency.
Support implementation of digital tools/CRM/TMS systems when required.

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