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← CÔNG TY TNHH SOCIAL BELLA VIỆT NAM

Social Commerce Specialist - TikTok Shop

CÔNG TY TNHH SOCIAL BELLA VIỆT NAM ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Quận 1

Tổng quan

  • Own and manage the daily operations of TikTok Shop, from product listing and campaign setup to sales monitoring, analysis, and reporting.
  • Maintain accurate product information, pricing, stock availability, vouchers, promotions, bundles, and store content.
  • Ensure product listings, product detail pages, store banners, category pages, and campaign pages are updated accurately and on time.
  • Monitor store health, account violations, customer feedback, cancellation rates, fulfillment performance, and other operational metrics.
  • Coordinate with internal teams to ensure smooth order processing, stock allocation, fulfillment, and delivery.
  • Work with the customer service and operations teams to resolve order-related or platform-related issues.
  • Build monthly business plans and campaign calendars aligned with sales targets.
  • Execute platform campaigns, product launches, payday promotions, double-date campaigns, and peak seasons.
  • Develop promotional mechanics, bundles, vouchers, gifts, and product participation plans.
  • Analyze traffic, conversion rate, average order value, product performance, and inventory to identify growth opportunities.
  • Coordinate livestream schedules, product line-ups, scripts, promotions, stock and performance tracking.
  • Work with Brand, Content, Creative, and Media teams to develop conversion-focused social commerce content.
  • Monitor competitors, platform trends, and social commerce best practices.
  • Bachelor’s degree in Business, Marketing, E-commerce, Communications, or a related field.
  • At least 2 years of experience in e-commerce, marketplace or social commerce.
  • Hands-on TikTok Shop experience is strongly preferred.
  • Experience in affiliate marketing, livestream commerce, campaign management, or store operations is an advantage.
  • Previous Shopee operation, Shopee campaign, or Shopee Ads experience is a plus.
  • Experience in FMCG, beauty, personal care, healthcare, or consumer goods is preferred.
  • Strong analytical, coordination, and problem-solving skills.
  • Proficient in Excel or Google Sheets.
  • Proactive, detail-oriented, results-driven, and comfortable working in a fast-paced environment.

Quyền lợi

  • Performance bonuses in accordance with the Company’s policies.
  • Full statutory insurance coverage.
  • Allowances and business travel expenses in accordance with Company policy.
  • Company-provided uniform and work equipment/laptop as required.
  • Opportunities to participate in training and professional development programs.
Chế độ thưởngChăm sóc sức khỏeĐào tạoLaptop / Thiết bịĐồng phụcCổ phần / ESOP

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