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← Công ty TNHH Schoeller-Bleckmann Việt Nam

AI IT Specialist Business Analyst, ERP, RPA, SQL

Công ty TNHH Schoeller-Bleckmann Việt Nam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Not Available, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Gather, analyze, and clarify business requirements from different departments.
  • Review existing processes to identify bottlenecks, repetitive tasks, operational issues, and automation opportunities.
  • Analyze relationships and dependencies across business processes, data, departments, ERP modules, and integrated systems.
  • Prepare business and system documentation, including BRDs, User Stories, Use Cases, Process Flows, and Acceptance Criteria.
  • Propose process improvements using AI, AI Agents, Workflow Automation, RPA, or other appropriate technologies.
  • Work as Developers, AI Engineers, Data Engineers throughout solution design, development, and implementation.
  • Record, analyze, track, and coordinate issue resolution until completion.
  • Train, guide, and support end users during implementation and daily operations.
  • Prepare User Manuals, Quick Guides, FAQs, and process documentation.
  • Collect post-implementation feedback, monitor solution effectiveness, and recommend continuous improvements.
  • AI Adoption & User Support: Support employees in using approved AI tools such as Microsoft Copilot and other approved AI solutions.
  • AI Governance & Compliance: Ensure AI usage complies with company policies, information security requirements, confidentiality obligations, and data privacy regulations.
  • AI Adoption Monitoring & Reporting: Monitor AI adoption, usage trends, business benefits, and prepare periodic reports for management.
  • Regional / Group AI Coordination: Act as the primary liaison with Group/Regional AI Teams for AI initiatives, projects, training programs, and best-practice sharing.
  • IT & Digital Transformation Projects: Participate in IT and Digital Transformation projects, software implementation, testing, training, and project documentation.
  • Ensuring the strictest and highest confidentiality is adhered to at all times
  • Ensuring all compliance and ethical practices are fully adhered to
  • Bachelor’s degree in Information Technology, Information Systems, Business Administration, or a related field.
  • Minimum 5 years of experience in Business Analysis, Systems Analysis, ERP implementation, Digital Transformation, or Process Improvement projects.
  • Strong systems thinking, with the ability to understand end-to-end relationships among processes, data, users, and systems.
  • Ability to perform root-cause analysis and assess the impact of changes across departments, processes, and system modules.
  • Experience in business documentation, software testing, UAT, user training, and end-user support.
  • Ability to prepare clear, logical, and user-friendly documentation.
  • Basic knowledge of SQL, APIs, system integration, and software testing.
  • Understanding of, or a strong willingness to learn, AI, AI Agents, Generative AI, RPA, and Workflow Automation.
  • Strong communication, presentation, coordination, and problem-solving skills.
  • Ability to read and understand technical documentation in English.
  • Experience in AI, AI Agent, Chatbot, OCR, RPA, or process automation projects.
  • Hands-on experience with Power Automate, Power BI, Microsoft Copilot
  • Experience in user training, post-Go-live system support, and operational support.
  • Experience working in Agile/Scrum environments.
  • Knowledge of data analytics, dashboards, or Power BI is an advantage.

Quyền lợi

  • 13th month salary bonus, performance bonus, seniority bonus, quarterly bonus
  • Allowance on birthday, public holidays
  • Company outing trip
  • Premium healthcare insurance
  • Annual health check-up
  • 14 days for annual leave
  • Annual year-end party
  • Contribution to Social insurance as regulation
  • Transportation is supported by company buses from Bien Hoa, HCM (Thu Duc and QK7 - Hoang Van Thu Park) and Bien Hoa to Binh Duong.
  • Working time: 8:00-17:00 (Monday to Thursday), 08:00-15:00 (Friday)
Chế độ thưởngChăm sóc sức khỏeĐào tạo

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