Digital Service Consultant

Công ty TNHH Ricoh Việt Nam · Hà Nội

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Hà Nội, Hà Nội, Hà Nội

Tổng quan

Position Overview
a. Business Consulting & Pre-sales Analysis (40%)
Process Analysis: Collaborate with clients to gather requirements, analyze existing business workflows, and identify optimal areas for digital transformation and automation.
Solution Design: Design effective app architectures and automated workflows using Microsoft Power Platform components to meet specific client needs.
Presales Support: Assist the team in demonstrating platform capabilities, rapidly building Proof of Concepts (PoCs) using Power Apps/Power Automate, and addressing client business inquiries.
b. System Deployment & Implementation (60%)
Workflow Development: Design business and system workflows. Utilize Power Automate or ECM Platform to implement business process flows.
System Configuration: Set up environments, manage data structures, and ensure strict adherence to the Technical Design Document. Optimize processing logic to ensure smooth, accurate, and efficient system operation.
Integration & Scripting: Perform integration of the Microsoft Power Platform or ECM Platform with third-party systems (ERP, CRM, etc.) via iPaaS Connectors, REST API, and Webhooks. Write utility scripts (e.g., XML, JSON) for data processing or feature extension as required.
Quality Assurance & Technical Support: Conduct System Tests before handover and thoroughly resolve technical issues during the implementation phase (UAT) and live operations (Go-live).

a. Education & Experience
Bachelor's/associate’s degree in IT, Management Information Systems, or Electronics and Telecommunications.
1-3 years of experience in software or system implementation.
Core Skills (Consulting & Technical)
Microsoft Power Platform: Proven hands-on experience in building business solutions using MS Power Apps and Power Automate. Familiarity with Microsoft - Dataverse and SharePoint Online.
Business Analysis: Strong understanding of business process analysis, requirement gathering, and translating user needs into technical specifications.
System Implementation: Solid foundational knowledge and understanding of how software systems are deployed and structured in enterprise environments.
b. Soft Skills & Mindset
Problem-solving: Ability to independently analyze and resolve technical issues.
Mindset: Careful, meticulous, process-compliant, and highly responsible for the delivered product.
Language: Good English reading and comprehension skills for technical documentation (Good verbal communication is a significant advantage).

Compensation: Competitive salary along with performance bonuses.
Professional Development: Receive systematic On-the-job training on the Microsoft Power Platform and leading Low-code/No-code ECM technologies.
Career Advancement: Clear career path to become a Senior Technical Consultant or Solution Architect for high performers.
Work Environment: Direct collaboration with a team of highly experienced specialists in an open culture that encourages learning and knowledge sharing.

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