← Công Ty TNHH Mahachem Việt Nam
Head, Commercial (Hanoi Office)
Công Ty TNHH Mahachem Việt Nam · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Giám đốc
Ngành nghề
Hành chính / Văn phòng
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội
Tổng quan
- Commercial Strategy & Business Growth
- Develop and execute Hanoi (MCH & MCHM) commercial strategies aligned with country, BU and company direction.
- Identify market opportunities, customer segments, applications and emerging trends that can generate sustainable business growth.
- Translate commercial strategies into clear account, market and business development priorities for the commercial team.
- Drive new customer acquisition while strengthening and expanding business with existing strategic and key accounts.
- Develop sustainable commercial pipelines and ensure disciplined conversion of opportunities into revenue.
- Monitor market movements, competitor activities and customer needs to continuously strengthen Maha’s market position.
- Commercial Performance & Profitability
- Drive achievement of Hanoi (MCH & MCHM) commercial targets including revenue and contribution margin
- Review commercial performance by BU/SBU, customer, product and market segment and take corrective actions where necessary.
- Ensure commercial decisions balance revenue growth, profitability, working capital and sustainable customer development.
- Drive pricing discipline and support commercial negotiations for strategic or high-value opportunities.
- Strengthen forecasting accuracy, sales pipeline visibility and commercial execution discipline.
- Partner with the Country Director and Finance team in business planning, budgeting and performance review.
- Key Account & Customer Development
- Strengthen strategic relationships with key customers and decision makers across Hanoi (MCH & MCHM)
- Guide the commercial team in developing structured Key Account Management plans for priority customers.
- Identify opportunities to expand Maha’s share of wallet through cross-selling, new applications and solution development.
- Engage directly in strategic customer discussions, negotiations and business development opportunities where senior-level involvement is
- required.
- Ensure customer engagement reflects Maha’s commitment to responsive, solution-oriented and long-term partnership.
- Work closely with Technical Service, Marketing and Business Operations to develop differentiated customer solutions.
- Portfolio & Supplier Development
- Work closely with BU leadership and regional stakeholders to strengthen the product and supplier portfolio in Hanoi (MCH & MCHM).
- Identify portfolio gaps and opportunities based on local market and customer requirements.
- Develop and maintain strong working relationships with key principals and suppliers relevant to the Hanoi (MCH & MCHM) market.
- Support supplier business reviews, market development initiatives and joint customer activities.
- Drive successful introduction and commercialisation of new products and technologies.
- Provide market intelligence and commercial feedback to support regional portfolio decisions.
- People, Capability & Hanoi Office Leadership
- Lead, coach and develop the Hanoi (MCH & MCHM) commercial team to achieve strong and sustainable business performance.
- Set clear performance expectations, priorities and accountability for commercial team members.
- Strengthen commercial capabilities including business development, Key Account Management, negotiation, pipeline management and commercial
- discipline.
- Provide local leadership presence and support to employees across different functions based in Hanoi (MCH & MCHM) office, while respecting
- their respective functional reporting lines.
- Support the development, engagement and effectiveness of Hanoi (MCH & MCHM)-based employees in collaboration with their functional leaders
- and Human Capital.
- Facilitate effective communication, collaboration and alignment among Commercial, Technical Service, Business Operations, Finance, Marketing
- Human Capital and other relevant functions in Hanoi.
Yêu cầu
- Strengthen collaboration between MCH, MCHM and MCV offices and promote a unified Vietnam organisation.
- Foster a high-performance environment based on ownership, collaboration, customer focus and continuous improvement.
- Support the Country Director in strengthening employee engagement, organisational alignment and company culture within Hanoi (MCH &
- MCHM) office.
- Cross-Functional Execution & Business Alignment
- Work closely with Technical Service, Marketing, Business Operations, Finance and Human Capital to ensure effective execution of commercial
- priorities.
- Resolve commercial and customer-related cross-functional issues in a timely manner.
- Ensure strong coordination between commercial commitments and operational capabilities.
- Support improvements in customer service, forecasting, inventory planning and commercial processes.
- Strengthen communication and alignment between MCH, MCHM, MCV and regional teams.
- Escalate significant country-level business, operational or organisational matters to the Country Director where appropriate.
- Governance, Risk & Compliance
- Ensure commercial activities comply with company policies, Delegation of Authority, contractual requirements and applicable regulatory standards.
- Maintain appropriate commercial discipline in pricing, credit, contracts and customer commitments.
- Identify significant commercial and business risks and escalate them appropriately.
- Promote ethical business practices and responsible decision-making across the commercial organisation.
- Support the Country Director in maintaining appropriate governance and organisational discipline within the Hanoi office.
- Special Projects
- Lead or participate in strategic projects assigned by the Country Director or company.
- Support transformation, business development or organisational initiatives relevant to Hanoi (MCH & MCHM).
- Undertake other responsibilities aligned with the evolving needs of the business.
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