← Công Ty TNHH M.O.I Cosmetics
Senior Onsite & S-Com Growth Executive
Công Ty TNHH M.O.I Cosmetics · Hồ Chí Minh
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Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Tổng quan
- What are the 5 - 7 Responsibilities for this position?
- What are the most frequent and most important essential work activities, teams, and outcomes they are responsible for?
- S-com Channel Growth & Execution (Social Commerce – 40%)
- Develop and execute growth strategies for social commerce channels — TikTok Shop, Shopee Live, and Facebook/Zalo social selling — including storefront, listing, and campaign management (flash sales, vouchers, bundle deals).
- Plan and run livestream commerce sessions: content scripting, host/KOC coordination, scheduling, and GMV target setting.
- Onsite Growth Strategy & Execution (Onsite – 30%)
- Develop and implement onsite growth strategies — banners, landing pages, product pages, onsite search, checkout flow, and personalization/UX — to increase engagement, conversion, and sales on MOI's owned e-commerce site.
- Run A/B testing and leverage AI-driven recommendations and customer segmentation to continuously optimize the onsite experience.
- Track onsite performance metrics (CTR, bounce rate, conversion rate) using tools like Google Analytics and Hotjar, and turn insights into actionable improvements
- Data-Driven Performance Optimization (15%)
- Monitor and report key performance metrics across both channels (GMV, conversion rate, ROAS, average order value, livestream engagement).
- Provide data-driven recommendations to optimize Onsite and S-com campaigns and drive sustained channel growth.
- Cross-functional Collaboration (15%)
- Coordinate with Paid Media, SEO, CRM, Content/Influencer, and Product teams to ensure an integrated marketing approach across Onsite and S-com channels.
- Work with developers on onsite marketing tools, and with the Content/Influencer team to source creative assets for S-com campaigns.
- Align Onsite and S-com initiatives with email, social media, and paid advertising campaigns.
- b. KPIs:
- What are the 3 5 Key Performance Indicators will this position be measured against?
- GMV Contribution – S-com Channel (TikTok Shop, Shopee Live, livestream)
- GMV Contribution of Onsite Channel
- Conversion Rate (Onsite & S-com)
- ROAS
- c. Interdepartmental communication
- Primary contacts: Marketing team, Content/Influencer team, Finance team
- With whom: Marketing Manager; Content/Influencer Lead; Chief Accountant
- Purpose: Scale up MOI's Owned E-commerce and Social Commerce channels
- How often: Daily / weekly / monthly / quarterly
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