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Sales Operations Manager

Công Ty TNHH Công Nghệ Huawei Việt Nam · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội

Tổng quan

  • Target Setting & Cascade
  • Lead the annual and semi-annual sales target setting process, and cascade the country target across two dimensions: country and product line (public cloud or private cloud).
  • Establish a mechanism to track target progress, identify deviations, issue early warnings, and provide adjustment recommendations to the Country Manager.
  • Pipeline & Forecast Management
  • Build and operate the country-level pipeline management mechanism, including stage definitions, conversion rate baselines, and pipeline health checks.
  • Organize regular pipeline reviews (weekly or bi-weekly), driving each sales line to update opportunities, identify at-risk deals, and escalate where needed.
  • Establish a rolling forecast mechanism (monthly and quarterly), manage the gap between submissions and actuals, and continuously improve forecast accuracy.
  • Maintain project-level tracking and battle maps for large deals, supporting the iron-triangle collaboration among Account Manager, SA, and Delivery Manager.
  • Business Analytics & Reporting
  • Build the routine business reporting system for the country team (weekly reports, monthly reviews, and QBR materials), covering sales attainment, pipeline, key projects, collections, and productivity dashboards.
  • Conduct in-depth analysis of operating data and deliver insights and actionable recommendations, identifying which industries, customers, and product lines deserve more investment and where the funnel is leaking.
  • Support the Country Manager in regional reviews and business analysis meetings with consistent data and well-prepared materials.
  • CRM Data Governance
  • Own the quality of CRM (e.g., Salesforce) adoption in the country, including data entry standards, opportunity stage discipline, field completeness, and clean-up of duplicate or stalled opportunities.
  • Establish a routine CRM data quality check and reporting mechanism, so that trustworthy data becomes the foundation of business decisions.
  • Collect frontline feedback on CRM processes and systems, and drive process optimization at the regional or headquarters level.
  • Cross-functional Process Enablement
  • Act as the process enabler of the iron-triangle operation, aligning Sales, SA, Delivery, and O&M on interfaces and collaboration mechanisms across the full project lifecycle.
  • Structure and optimize the internal operating rhythm of the country team (weekly meetings, monthly business reviews, and project reviews), and consolidate operating calendars and templates.
  • Coordinate the implementation of headquarters and regional policies within the country team (processes, compliance, and system rollouts), serving as the translator for the last mile.

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