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← CÔNG TY TNHH BESI VIỆT NAM

Field Service Engineer (North of Vietnam)

CÔNG TY TNHH BESI VIỆT NAM ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kỹ thuật / Cơ khí
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Thành Phố Thủ Đức

Tổng quan

  • South East Asia service support for Besi product with new machine installation, service/repair and maintain machines performance.
  • Machine installations, buyoff and co-ordinate customer support request.
  • Machines buyoff ensuring that acceptance is successfully completed in a timely manner.
  • Provide customer basic training.
  • Flexible for non-standard hours (nights, weekends, rotating schedules) common in 24/7 industries (semiconductor manufacturing).
  • Give technical support to defined customers and maintain a close technical relationship.
  • Adhere to quality systems, policies and procedures.
  • Meet our working quality and annual job targets. Give technical support to defined customers and maintain a close technical relationship.
  • Adhere to quality systems, policies, and procedures.
  • Communicate to HQ and to customers on-time/daily.
  • Meet working and customer quality.
  • To write and present technical reports to internal and end customers to communicate related issues and countermeasures.
  • Monitor customer workflow, work methods and processes.
  • Make operational or process recommendations to achieve optimal machines performance.
  • Perform preventive maintenance, machine, and process/application.
  • Provide technical phone support or other routine services/meeting and presentation.
  • Troubleshoot and resolve machines problems. Repair, up-date and retrofit machines.
  • Submit repair on machine installations, warranty repairs overall performance levels
  • Problems and product enhancement opportunities to machine, collect and analyze machine performance data as required.
  • Occasionally replacement and setup on heavy objects
  • Always comply with all safety and regulation.

Yêu cầu

  • (Education / Years of experience/ Technical Competencies)
  • Fluent in written and spoken English and in local language.
  • Bachelor's degree in Mechatronic, Electronic or Mechanical Engineering.
  • Mechanical and electronic understanding and schematic and blueprint reading
  • 2-3 years’ service or maintenance experience in semiconductor or in related industries
  • Strong electrical and mechanical aptitude for machinery and equipment
  • Working knowledge of computers and electronics
  • Polite, strong personality with diplomatic flair and independently.
  • Team oriented, flexible and responsible in his work.
  • Ability to work independently and under loaded conditions also extra working hours/ weekend support if require.
  • Ready to travel as required and / or in short term demand.
  • The employee regularly works near moving and or vibrating mechanical parts.
  • Frequent travel domestic/oversea more than 80%
  • Shift rotating if require.
  • Preferred equipment experience: Besi Products
  • Ability to understand and interpret technical documents, drawings and schematics.
  • Ability to operate PC and to work with Windows, power point and Office (Words, Excel)
  • (Skill Based)
  • Strong oral, written, interpersonal and problem-solving skills.
  • Ability to communicate clearly with HQ and with customers.
  • Ability to give well understandable presentations during customers training.
  • (Behavioral based)
  • Polite, strong personality with diplomatic flair and skills in negotiations
  • Ability to work independently and under loaded conditions and also long working hours if needed.
  • Kinh nghiệm: 3 Năm

Quyền lợi

Đào tạo

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