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EXPORT SALES EXECUTIVE (Packaging Industry)

Công Ty Cổ Phần Xuất Nhập Khẩu Nam Thái Sơn ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Thành Phố Thủ Đức

Tổng quan

  • Build and execute a U.S. market development plan: identify target customer segments (dropshipping/e-commerce sellers and brands, packaging importers), and analyze competitors and consumer trends in the U.S.
  • Prospect and develop U.S. customers through Alibaba, LinkedIn Sales Navigator, U.S. trade shows/exhibitions, Shopify/Amazon/TikTok Shop communities, email outreach, and B2B marketplaces.
  • Advise U.S. customers on suitable packaging solutions, especially for the dropshipping model: mailer bags, mailer boxes, branded/private-label packaging, low MOQ, and fast production/turnaround times that match U.S. market expectations.
  • Quote pricing and negotiate commercial terms consistent with U.S. business practices (Incoterms, payment methods such as T/T, L/C, PayPal, etc.); draft and manage export contracts.
  • Coordinate with the Export & Import and Production departments to handle export documentation, production scheduling, international shipping (sea/air freight), and U.S. import procedures (CBP, FDA where food-grade packaging is involved, import duties, etc.).
  • Track order progress and ensure on-time delivery aligned with U.S. shopping seasons (Black Friday, back-to-school, year-end holidays, etc.); handle complaints, returns, and post-sale issues.
  • Maintain long-term relationships with U.S. customers through regular email/call/video-call check-ins on U.S. time zones; identify upsell and cross-sell opportunities.
  • Travel to the U.S. periodically to meet customers, attend industry trade shows, and work from Nam Thai Son's U.S. branch office.
  • Report on sales performance, order forecasts, and U.S. market development plans to management on a regular basis.
  • U.S. market experience & knowledge (top priority): Candidates who have lived, studied, worked, or done business in the U.S., or who have direct sales/export experience with U.S. customers, are strongly preferred. Strong understanding of U.S. consumer behavior, business culture, shopping seasons, and import regulations (CBP, FDA, tariffs).
  • Dropshipping / U.S. e-commerce experience (high priority): Prior experience in dropshipping, print-on-demand, or selling on Shopify/Amazon FBA/TikTok Shop/Etsy in the U.S. market, or B2B sales experience supplying U.S. dropshipping sellers. Solid understanding of dropshipping business operations, cost structure, and packaging expectations.
  • Bachelor's/College degree in International Business, Foreign Trade, Marketing, Logistics, or a related field.
  • At least 1–2 years of experience in export sales or international business; experience in the packaging, plastics, or printing industry is a plus.
  • Fluent English (listening, speaking, reading, writing) suited to U.S. business communication; able to work directly with U.S. customers via phone, email, and video calls.
  • Working knowledge of export/import procedures: Incoterms, export documentation, international logistics, and U.S. import regulations.
  • Strong lead-generation, negotiation, persuasion, and customer-relationship skills suited to U.S. business etiquette.
  • Valid passport and eligibility for a U.S. business visa (B1/B1-B2 or equivalent); willing to travel to the U.S. frequently and work at the U.S. branch office for 1–3 months per year.
  • Self-motivated, able to work under sales targets, and willing to work flexible hours to align with U.S. time zones when needed.
  • Proficient in office software; familiarity with CRM/sales management tools is a plus.

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