← CÔNG TY CỔ PHẦN MAISON RETAIL MANAGEMENT INTERNATIONAL
HCM - Operation Manager (Skechers)
CÔNG TY CỔ PHẦN MAISON RETAIL MANAGEMENT INTERNATIONAL ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
35tr - 45tr
Địa điểm
Hồ Chí Minh, Quận 8
Tổng quan
- Develop business operations to establish the brand as a leading name in its market segment.
- Build sales plans and ensure achievement of sales targets and total profit budget.
- Deliver excellent customer experience for the mid- to high-end segments while enhancing the image of the managed brand group.
- Be responsible for inventory management and product turnover.
- Ensure the highest quality of customer service as required by the brand and the Company.
- Manage and develop the potential of all subordinates.
- Work closely with subordinates and support teams to ensure brand image in stores is maintained according to the brand’s standards.
- Ensure understanding and proper use of the POS system after training by the MIS team.
- Manage and be accountable for the effective approval of the assigned budget based on the plan approved by the Board of Directors.
- Travel as required by the job.
- I. Brand Operations Management
- Sales:
- Execute assigned sales plans.
- Manage resources (human and physical) effectively to ensure all responsible stores meet the sales targets set by the Company.
- Analyze sales and customer data through daily/weekly/monthly/annual reports; make necessary adjustments to sales and marketing strategies to improve business performance and drive sales growth.
- Increase revenue through the development of business strategies aligned with the company’s vision.
- Be a role model in customer service culture for mid- to high-end customers; propose retention plans, encourage return visits, and acquire new potential customers.
- Be responsible for all distribution channels of the brand.
- Products:
- Oversee inventory management, product turnover, and loss prevention (including theft) at responsible stores.
- Implement methods to prevent and reduce both external and internal theft.
- Ensure all staff follow brand standards for product display and storage.
- Check daily and weekly product ranking lists.
- Train staff on seasonal fashion trends and product information.
- Consolidate inventory data to plan for inter-store stock transfers (if applicable).
- Supervise daily and weekly inventory checks by staff.
- Conduct purchasing analysis and propose additional orders based on deep understanding of customer demand and trends.
- Report best-selling and non-performing products for purchasing planning.
- Be responsible for seasonal buying at the brand showroom (if required).
- Conduct purchasing analysis for all stores before each trip.
- Based on profit and loss reports, devise sales strategies and analyze sales progress by product type to create order plans.
- Coordinate regularly with brand departments to obtain sales analysis for Vietnam.
- Staff Management
- Internal:
- Lead and foster a strong employee engagement culture focused on customer orientation to drive revenue performance.
- Communicate the Company’s culture to all brand staff.
- Ensure compliance with the Company’s labor regulations, sales rules, and policies for sales teams.
- Recruit, train, develop, manage, and supervise all direct subordinates.
- Guide subordinates in following inter-departmental workflows.
- Train staff on new products, effective sales techniques, product display, customer service skills, etc., according to brand requirements to strengthen connections with mid- and high-end customers.
Quyền lợi
Chế độ thưởngĐào tạoLaptop / Thiết bịCổ phần / ESOP
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