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← Concung.com - Con Cung Joint Stock Company

Sales & Marketing Executive/Specialist (Customer Growth)

Concung.com - Con Cung Joint Stock Company ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Marketing / PR
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Quận 7

Tổng quan

  • Develop ideas and execute initiatives to acquire new customers for Con Cung.
  • Design and implement programs and activities to increase customer engagement, purchase frequency, and repeat buying behavior (Ex: Paid Membership Programs: Pink Plus, Pink Mom,...; Rewards Programs (C- Rewards, Concung Xu; VIP Programs, etc.).
  • Leverage customer behavior data and personalization to increase basket value, drive cross-selling and up- selling, and optimize customer lifetime value.
  • Work closely with cross-functional teams (Merchandise, Communication, Online Commercial, Operations, etc.) to continuously improve customer experience across online and in-store touchpoints
  • Track KPIs and analyze customer-related metrics (return rate, program engagement, purchase frequency, etc.), and propose adjustments and improvements to enhance overall effectiveness.
  • Support additional tasks assigned by the Manager to contribute to the overall objectives of the department.
  • Education & Knowledge: Bachelor’s degree in Marketing, Business, Economics, or a related field
  • Experience: Minimum 2 years of experience in customer growth, CRM, or marketing; experience in retail or FMCG is a plus.
  • Strong logical thinking and analytical skills; proficient in Excel
  • Detail-oriented and well-organized in handling tasks and projects
  • Creative and innovative mindset
  • Ability to multitask effectively and manage priorities
  • Capable of working independently under pressure in a fast-paced environment.
  • Good teamwork and cooperative spirit
  • Flexible and proactive in taking initiative.
  • Annual bonus: 2 - 3 months under minimum KPI requirement
  • Fast promotion opportunities based on personal ability
  • Work in a dynamic, open, creative environment
  • Regular training, company team building, birthday bonus

Quyền lợi

Chế độ thưởngDu lịchĐào tạo

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