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Community Service Coordinator

British International School Hanoi · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội

Tổng quan

  • To support the Senior Leadership Team in establishing and maintaining appropriate community service opportunities for community participation and involvement.
  • COMMUNITY PROJECTS ADMINISTRATION
  • Build and sustain strong, long-term relationships with community partners; act as the key liaison between BIS and external organisations.
  • Plan, coordinate, and schedule community projects and exchange sessions across EYC, Primary, and Secondary, ensuring clear objectives and accurate communication (including translation where required).
  • Organise and oversee all logistics for community activities, including transport, scheduling, resources, equipment, and staffing, in coordination with internal teams (e.g. Bus Manager, Facilities).
  • Support the smooth delivery of events through hands-on involvement; attend key curriculum and CCA activities to ensure effective collaboration between BIS and partners.
  • Maintain regular communication with partners (phone/email) to arrange meetings, confirm plans, and respond promptly to changes or operational needs.
  • Manage expectations, cultural differences, and scheduling challenges with local partners to ensure effective partnerships.
  • Monitor and evaluate the quality of exchange activities; collect feedback and contribute to continuous improvement of programmes.
  • Maintain accurate and up-to-date records, including partner contacts, activity logs, resources, and donations, in line with school policies.
  • Ensure all stakeholders (staff, Teaching Assistants, students, parents, partners) are well-informed and appropriately briefed on activities and expectations.
  • Coordinate Community Service CCAs and support student-led initiatives, residential trips, and service-related programmes.
  • Support student projects by reviewing proposals, connecting them with partners, and coordinating applications (e.g. NAE Social Impact Grant).
  • Ensure all operational and compliance requirements are met for events (e.g. visitor information, partner conduct, event preparation, refreshments).
  • CURRICULUM
  • Collaborate with Phase Leaders, Heads of Year, and Heads of Department to integrate community engagement into the curriculum.
  • Support the implementation of the school’s strategic priorities and Guiding Statements through community programmes.
  • RESOURCES AND ACCOUNTS
  • Ensure cost-effective procurement and management of resources for community activities in line with school policies.
  • Manage purchasing processes, including raising and tracking purchase orders.
  • Coordinate the collection, storage, and distribution of resources and donations to partners and projects.
  • Work closely with Finance on community service funds, including transfers, account monitoring, and reporting.
  • Maintain accurate financial records, including cash donations, ensuring proper control and accountability.
  • Provide regular updates on community accounts to the Business Director and Principal.
  • TIME MANAGEMENT
  • Effectively prioritise and manage workload across curriculum-linked and CCA community projects.
  • Plan proactively to ensure partners and stakeholders are well-prepared for upcoming activities.
  • Demonstrate flexibility during peak periods, including willingness to work additional hours where required.
  • AWARENESS
  • Support the promotion and visibility of community programmes through displays, signage, and on-campus materials.
  • Ensure events are documented (photos/videos) and coordinate with Marketing for communication and publication.
  • Work with Marketing and Graphics teams to produce materials such as posters, certificates, banners, and publications (e.g. handbook, yearbook).
  • Contribute to communication and storytelling to highlight community impact within the school community.
  • PROJECT DEVELOPMENT
  • Research and identify new community service opportunities and partnerships locally and internationally.
  • Develop and maintain links with charitable organisations within Vietnam.
  • Support the development of collaborative projects with other international schools where appropriate.
  • Undertake additional duties as reasonably requested by the Principal.

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