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Sales Operation Specialist

BETRIMEX - Công Ty Cổ Phần Xuất Nhập Khẩu Bến Tre ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Quận 3

Tổng quan

  • Ensure sales orders are entered into the SAP system accurately and on time, including product details, pricing, sticker information, and other related requirements.
  • Coordinate with logistics and production teams to ensure on-time delivery for international customers.
  • Monitor order progress and proactively update sales teams and customers regarding shipment/order status, delivery schedules, or issues.
  • Ensure all order-related shipping documents (draft and original versions) are properly reviewed and sent to customers in a timely manner.
  • Support customer relationship management through timely communication and follow-up.
  • Assist the sales team in preparing presentations, product samples, and supporting materials for customer meetings and shipments.
  • Conduct basic market research on competitors, potential customers, and new markets to support business development activities when required.
  • Support preparation of sales reports, sales performance tracking, and data analysis.
  • Arrange meeting rooms, prepare samples, coordinate transportation, and manage logistics for customer visits and meetings.
  • Liaise with internal departments including production, logistics, and finance to ensure efficient order fulfillment and operational coordination.
  • Work closely with the finance/accounting team to ensure invoices are processed accurately and customer payments are properly tracked.
  • Support internal communication to resolve operational issues effectively and promptly.
  • Prepare and analyze sales reports, KPIs, forecasts, and other business performance reports using Excel, SAP, Power BI, and related system tools.
  • Analyze weekly and monthly sales performance to provide actionable insights.
  • Recommend process improvements and operational enhancements to improve sales efficiency and customer satisfaction.
  • Collaborate with sales managers on strategies to strengthen customer engagement and support sales growth.
  • Manage and monitor departmental expenses including sampling costs, guest expenses, courier fees, and related operational costs.
  • Track departmental spending and identify opportunities for cost optimization and resource efficiency.
  • Ensure all expenses comply with company policies and approved budgets.
  • Perform additional assignments and responsibilities as requested by the Line Manager.
  • Education
  • Bachelor’s degree in Business Administration, International Business, Supply Chain, or related fields.
  • Experience
  • 2–4 years of experience in Sales Operations, Commercial Support, Customer Service, or Export Coordination.
  • Skills
  • Experience with ERP systems such as SAP or similar platforms.
  • Strong coordination, communication, and problem-solving skills.
  • Proficiency in Microsoft Excel, PowerPoint, and Power BI.
  • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
  • Good command of spoken and written English.
  • Kinh nghiệm: 2 Năm

Quyền lợi

  • Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm, CLB thể thao
Chế độ bảo hiểmChế độ thưởngTăng lươngChăm sóc sức khỏeDu lịchĐào tạoPhụ cấpNghỉ phép nămLaptop / Thiết bịĐồng phục

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