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← Ben Line Vietnam

Senior IT Engineer - Systems & Cloud

Ben Line Vietnam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kỹ thuật / Cơ khí
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Systems & Cloud Operations
  • Administer and support Microsoft Azure infrastructure and related cloud services, including compute, storage, backup, monitoring, and related resources, coordinating with the Network team for Azure networking and connectivity.
  • Administer and support Azure Virtual Desktop, including host pools, session hosts, application groups, FSLogix profiles, scaling, monitoring, user access, and troubleshooting.
  • Administer Windows Server and Linux systems, including provisioning, configuration, monitoring, maintenance, troubleshooting, and service restoration.
  • Manage OS patching and security updates for Windows and Linux servers, including deployment, monitoring, remediation, and compliance reporting.
  • Maintain and periodically validate backup, recovery, and disaster recovery capabilities for critical systems and Azure workloads.
  • Monitor and optimize system performance, capacity, resource utilization, and Azure costs using Azure Monitor, Log Analytics, Cost Management, alerts, and related tools.
  • Manage Azure operational governance within approved standards, including RBAC, Azure Policy, resource organization, tagging, and least-privilege access within the assigned infrastructure scope.
  • Develop and maintain automation and Infrastructure as Code (IaC) using Bicep, Terraform, or equivalent tools to improve consistency, reliability, scalability, and operational efficiency.
  • Endpoint Platform Management
  • Administer Microsoft Intune and Windows Autopilot for corporate Windows device provisioning, enrollment, configuration, compliance, Windows Update management, reset, retirement, and troubleshooting.
  • Manage endpoint configuration and technical security controls, including security baselines, BitLocker, device compliance, and local administrator controls.
  • Monitor endpoint health, patching, configuration, and compliance status, and remediate recurring issues or configuration drift.
  • Maintain endpoint policies, deployment profiles, and configuration standards to support consistent and scalable device management.
  • Coordinate with M365, Service Desk, Onsite IT, and Information Security for application deployment, identity and access controls, endpoint security requirements, and user support.
  • Service Operations & Continual Improvement
  • Manage infrastructure and endpoint incidents, service requests, problems, and changes in accordance with ITSM, SLA, security, and change management procedures.
  • Troubleshoot complex cloud, server, AVD, and endpoint platform issues, perform root cause analysis, and coordinate with Microsoft, managed service providers, vendors, and internal IT teams for service restoration.
  • Maintain system inventories, technical documentation, SOPs, operational procedures, and knowledge articles.
  • Review technical implementation plans and provide guidance to IT teams for complex systems, cloud, and endpoint platform activities.
  • Identify and implement opportunities to improve reliability, resilience, automation, capacity, patching, security, cost efficiency, and operational quality.
  • Provide capacity, lifecycle, cost, risk, and technical recommendations to the Sr. IT Manager – Operations & Service Management to support prioritization, budgeting, investment, and technology decisions

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