← Ben Line Vietnam
System Implementation Specialist
Ben Line Vietnam · Hồ Chí Minh
Ứng tuyển tại trang chính thức ↗
Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Tổng quan
- Understand Workflows, System Concept, and User Requirements
- Understand the existing workflow within the departments within IL team
- Act as the liaison between the development team and end-users to ensure system requirements are met.
- Gain a deep understanding of the system's requirements, particularly the concept behind the functionalities and system process design.
- System Development & Testing
- Work closely with system developers to finalize and enhance system features.
- Conduct rigorous verification and testing of system functions to ensure quality and accuracy
- Oversee and Support System Implementation
- Coordinate deployment activities to ensure a smooth transition from development to live operations.
- Monitor system performance, address technical challenges, and facilitate issue resolution.
- Conduct User Training
- Develop training materials and conduct workshops to familiarise users with system functionalities.
- Provide structured onboarding support to ensure users can effectively navigate and utilise the system.
- Documentation & Workflow Management
- Document workflows, system functionalities, and standard operating procedures.
- Develop user manuals and training materials for system adoption.
- Ensure User Success
- Serve as the primary support for users post-implementation, addressing concerns and gathering feedback for continuous improvement.
- Act as the first point of contact for system-related enquiries, escalating technical issues when necessary.
- System Administration & Monitoring
- Manage system configurations, user access, and overall system administration.
- Monitor system usage, troubleshoot issues, and provide first-level support.
- Generate operational and usage reports for management.
- Continuous Improvement & Reporting
- Gather user feedback and work with developers to enhance the system.
- Identify opportunities for optimization and ensure continuous system improvements.
- Prepare and present system performance reports to management.
- Leverage Data for Business Insights
- Analyse system data to extract valuable insights into user behaviour, operational efficiency, and business performance.
- Generate reports to support data-driven decision-making and continuous system improvement.
Quyền lợi
Đào tạo
Tóm tắt thông tin từ tin tuyển dụng chính thức. Xem bản gốc ↗
Quan tâm đến vị trí này?
Bạn sẽ được chuyển đến trang ứng tuyển chính thức của nhà tuyển dụng.
Ứng tuyển tại trang chính thức ↗
Đây là doanh nghiệp của bạn?
Nhận quản lý trang, yêu cầu chỉnh sửa hoặc gỡ bỏ
→