← ASICS Vietnam Limited Liability Company
E-Commerce Executive
ASICS Vietnam Limited Liability Company · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Tổng quan
- Manage day-to-day operations across the ASICS e-commerce website and marketplace platforms (Shopee, Lazada, TikTok Shop, etc.) to ensure seamless business operations and an excellent customer experience.
- Perform regular website and marketplace quality checks to ensure product information, pricing, promotions and content are accurate and functioning properly.
- Plan, coordinate and execute e-commerce campaigns, promotional activities and seasonal launches in collaboration with Marketing and Regional teams.
- Maintain accurate online merchandising, including product listings, pricing, product information, images, promotional content and website updates to ensure brand consistency and commercial effectiveness.
- Monitor online sales performance and key business metrics, identify opportunities to improve traffic, conversion, Average Order Value (AOV) and overall commercial performance.
- Monitor inventory availability and work with relevant stakeholders to minimise stock issues, order cancellations and customer complaints.
- Build and maintain strong working relationships with marketplace partners to support business growth, campaign execution and new business opportunities.
- Work closely with IT teams, system vendors and developers to troubleshoot website issues, implement system enhancements and support new digital initiatives.
- Collaborate with the Finance team to support sales reconciliation, payment verification and operational reporting.
- Monitor customer feedback and service quality, resolve escalated customer issues and continuously improve the online customer journey.
- Prepare daily, weekly and monthly sales and operational reports, providing data analysis and actionable business insights to support decision-making.
- Identify operational improvement opportunities and participate in cross-functional projects to enhance business efficiency and digital capabilities.
- Perform other duties and projects assigned by the DTC Manager.
Quyền lợi
Cổ phần / ESOP
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