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Project Management Office (PMO) Specialist - Service Delivery & Operations

ANTSOMI · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Hành chính / Văn phòng
Mức lương
Thương lượng
Địa điểm
Thành phố Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Support project planning, scope, milestones, timelines and deliverables.
  • Track project progress, risks, issues, dependencies and action items.
  • Coordinate project meetings, follow-ups and stakeholder communication.
  • Monitor UAT, go-live readiness and project closure.
  • Maintain project plans, RAID logs, status reports and documentation.
  • Support change and scope management.
  • Monitor the health and progress of multiple projects.
  • Support resource and capacity planning across Service teams.
  • Prepare weekly/monthly project and management reports.
  • Identify delivery risks, bottlenecks and resource conflicts.
  • Ensure PMO processes, templates and governance standards are followed.
  • Support continuous improvement of project management processes.
  • Coordinate Business, Service, Product and Technology teams.
  • Track cross-functional dependencies and commitments.
  • Facilitate communication and escalate issues when required.
  • 2+ years of experience in PMO, Project Management, Project Coordination, Delivery Operations or related roles.
  • Strong understanding of project planning, scope, timeline, milestones, risks, issues, dependencies, resources and stakeholder management.
  • Experience managing or coordinating multiple projects simultaneously.
  • Strong organizational, analytical and problem-solving skills.
  • Proactive in identifying risks and resolving project bottlenecks.
  • Experience with project tracking, KPI reporting and documentation.
  • Familiar with tools such as Jira, ClickUp, Monday.com, Asana, MS Project, Larksuite or similar.
  • Good English communication skills.
  • Experience in B2B SaaS, MarTech, Software, System Integration or Professional Services.
  • Experience working with enterprise customers and cross-functional teams.
  • Knowledge of Agile, Scrum, Waterfall or Hybrid project management.
  • Experience with RAID logs, change control and project governance.
  • PMP, CAPM, PRINCE2 or PSM certification.
  • Good Excel/Google Sheets or BI reporting skills.

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