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[AEON HÀ ĐÔNG] TRƯỞNG NHÓM PHỤ KIỆN

AEON Việt Nam · Hà Nội
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AEON Hà Đông, Tổ dân phố Hoàng Văn Thụ, Phường Dương Nội, , Thành phố Hà Nội, Hà Nội

Tổng quan

  • a. Merchandise management
  • Supervise General Staff to ensure:
  • Merchandise is fully replenished, in good conditions & quality.
  • All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
  • Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
  • Order stock directly with Supplier and receive stock from MMD.
  • Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
  • Support Foodline with monthly Stock Take as directed by supervisor.
  • Attend bi-annual Stock Take as scheduled.
  • b. Non-merchandise management
  • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
  • Sales floor is kept clean & tidy.
  • Fire safety procedure is carried out properly.
  • Order POP, execute POP exhibition, check POP to ensure correct and adequate information
  • Execute floor opening and closing
  • Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
  • c. Customer service
  • Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
  • Input/ retrieve customer account information data on system.
  • Verify and research data on registration status, balance point and purchase history.
  • Serve as key cashiers in the assistance of customer problems.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
  • d. Cashiering activities:
  • Be aware of current sales promotions.
  • Change cash and distribute to cashier counters.
  • Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and full for daily operation.
  • Ensure cash register and credit card terminals are in good conditions.
  • Ensure the hangers, hand tags and left over items timely collected.
  • Remove unnecessary goods at inactive cashier counter.
  • Ensure signage must be in proper condition display at cashier counters.
  • Check all cashier counters to avoid long queue especially in peak time or weekend.
  • Random spot check at cashier counter to avoid any cheating.
  • Be responsible for investigating any unbalance situation and report to superiors.
  • Make day and night shift handover.
  • Investigate and correct errors made at the cash registers in a timely manner; report errors to Line Manager.
  • e. 5S activity
  • Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at cashier counters.
  • Sales and Profits

Yêu cầu

  • College or Technical School graduate.
  • At least one-year related experience in retailing business or supermarket environment.
  • Good communication, problem solving and leadership skills.
  • Self-disciplined with ability to work independently.
  • Good presentation and sales skill.
  • Customer focused.
  • Computer literate (Word, Excel & PowerPoint).
  • Ability to communicate in English (verbal & written).
  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưaCổ phần / ESOP

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