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[AEON HẠ LONG] CỬA HÀNG TRƯỞNG CỬA HÀNG CHĂM SÓC SỨC KHỎE VÀ SẮC ĐẸP (GLAM BEAUTIQUE)

AEON Việt Nam · Quảng Ninh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Bán lẻ / Hàng tiêu dùng
Mức lương
Thương lượng
Địa điểm
TBD, Phường Bãi Cháy, Tỉnh Quảng Ninh, Quảng Ninh

Tổng quan

  • To be responsible of division’s sales achievement, gross profit, loss, ordering, backroom and selling area management, Group Leader, General Staff and Promoter management, and prepare periodical report, plan, assign duties for subordinate on stocktaking, Membership Day and Mommy Day.
  • a. Merchandise management
  • Supervise Group Leader(s) and General Staff to ensure:
  • Merchandise is fully replenished, in good conditions & quality.
  • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
  • Changing price label (if necessary) is completed before store opens.
  • Order stock directly with Suppliers and receive stock from MMD.
  • Verify and approve inventory orders raised by Group Leader(s).
  • Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
  • Support Foodline with monthly Stock Take as directed by supervisor.
  • Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
  • b. Non-merchandise management
  • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
  • Sales floor is kept clean & tidy
  • All backrooms are locked in good conditions
  • POP execution is carried out properly
  • Fire safety procedure is carried out properly
  • Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
  • Execute store opening & closing as directed by supervisor.
  • c. Customer service
  • Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
  • d. Omni channel Operation
  • Control stock inventory for Omni sales.
  • Report and ensure correct related figure data
  • Sales and Profits
  • Analyze Sales by item/categoty and Customer behavior to propose a sastisfying selling floor/ event
  • Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
  • Brief promoters on promotion scheme.
  • Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
  • Overall plan and supervise the execution of promotion schemes.
  • Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
  • Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
  • Manpower management
  • Plan Monthly Division’s duty roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
  • Approve duty roster, shift plan raised by Group Leader(s).

Yêu cầu

  • University/College degree.
  • Service orientation: customer service minded.
  • At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
  • Strong leadership and excellent relationship management.
  • Strong analytical skill, good at data/figures.
  • Good presentation, problem solving and sales skills.
  • Self-disciplined with ability to work independently.
  • Good command of spoken and written English
  • Computer skill (Word, Excel, Powerpoint).
  • Teamwork skill: Actively promote team work.
  • Ability to cope with stressful situation at work.
  • Be able to work at shift & on Public holidays
  • Have ability to relocate to other Stores as per Company’s assignment is a plus

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưaCổ phần / ESOP

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